Question 1

Is the AI resume builder really free?

Accepted Answer

Yes. Free includes up to 3 active resumes, 20,000 AI tokens a month, all 23 templates, text export, a share link, 3 cover letters, 3 verified reference letters, and an ATS score preview. No credit card is required. Pro adds higher limits plus PDF and Word downloads.

Question 2

What is an AI token, and how many do I need?

Accepted Answer

AI tokens measure the text the AI reads and writes for tasks such as bullet rewrites, summaries, and cover letters. About 1,000 tokens represents roughly 750 words. Free includes 20,000 tokens per month, Pro 600,000, and Teams 2,000,000.

Question 3

How does the Pro trial work?

Accepted Answer

The Pro trial costs $1.85 for 14 days and includes unlimited resumes, 600,000 AI tokens, PDF export, and the other trial features shown at checkout. It renews at $15 per month, or the annual price selected at checkout, unless you cancel before the trial ends.

Question 4

What is included in the Pro plan?

Accepted Answer

Pro includes unlimited resumes, 600,000 AI tokens per month, PDF and Word export, 30 cover letters, 30 verified reference letters, and priority ATS re-scans. It costs $15 per month or $12 per month when billed annually.

Question 5

What do Teams get that Pro doesn't?

Accepted Answer

Teams costs $50 per month and includes 2,000,000 AI tokens, 5 seats, 250 cover letters, 250 verified reference letters, centralized billing, admin analytics, SSO on request, and branded template work.

Question 6

Can I cancel or switch plans anytime?

Accepted Answer

Yes. You can upgrade, downgrade, or cancel from your account. After cancellation, your resumes remain available under the Free plan limits.

Question 7

Is my data secure?

Accepted Answer

Yes. The site is served over Cloudflare, payments run through Stripe, and your resume content is private to your account. We never sell your data.

Question 8

Which payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through Stripe, our secure payment processor. Your full card details never touch our servers.

Question 9

Do unused AI tokens roll over to the next month?

Accepted Answer

AI tokens reset at the start of each billing cycle and do not roll over. You can upgrade if you need a higher monthly limit.

Question 10

Do you offer discounts for students or nonprofits?

Accepted Answer

Students, educators, and registered nonprofits can request a discount by emailing info@eliteresume.net with proof of status.

Question 11

Can I get a refund?

Accepted Answer

The $1.85 trial fee is non-refundable. Initial standard subscription payments may qualify for a refund when requested within 14 calendar days, provided the account has fewer than 2 finished resume or CV downloads and has used fewer than 90,000 AI tokens. See the Refund Policy for the full conditions.

Question 12

Can I use EliteResume AI on mobile?

Accepted Answer

Yes. The editor, AI assistant, and templates work in modern browsers on desktop, tablet, and mobile. Your saved resumes are available when you sign in on another device.

Features	FreeStart without a card	ProBest for active search	TeamsBuilt for groups
Workspace limits
Active resumes	3	Unlimited	Unlimited
AI tokens / month	20,000	600,000	2,000,000
Cover letters	3	30	250
Verified reference letters	3	30	250
Team seats	1 seat	1 seat	5 included
Resume builder
Resume templates	All 23	All 23	All 23
Premium templates & colors	Included	Included	Included
Custom accent colors	Included	Included	Included
Real-time ATS scoring	Preview	Full scoring	Full scoring
Priority ATS re-scans	Limited	Included	Included
Exports & documents
A4 PDF export	Not included	Included	Included
Word (DOCX) export	Not included	Included	Included
Plain text resume export	Included	Included	Included
Shareable resume link	Included	Included	Included
AI cover-letter generator	Uses AI tokens	Larger allowance	Team allowance
Verified reference portfolio	1	Unlimited	Unlimited
Team controls
Centralized billing	Not included	Not included	Included
Admin dashboard & usage analytics	Not included	Not included	Included
SSO / SAML	Not included	Not included	On request
Bespoke proprietary template design	Not included	Not included	Included

Pricing for the modern
resume builder

Free

Pro

Teams

Every feature, side by side

Active resumes

AI tokens / month

Cover letters

Verified reference letters

Team seats

Resume templates

Premium templates & colors

Custom accent colors

Real-time ATS scoring

Priority ATS re-scans

A4 PDF export

Word (DOCX) export

Plain text resume export

Shareable resume link

AI cover-letter generator

Verified reference portfolio

Centralized billing

Admin dashboard & usage analytics

SSO / SAML

Bespoke proprietary template design

Pricing questions, answered

Pricing for the modern resume builder